FREQUENTLY ASKED QUESTIONS
Here are a few common questions we have answered for you
F.A.Q
What are the services you offer?
Currently we have 6 services. You may go through the details here. Our monthly ASO retainer package is one of the recommended packages for new apps
What is the source of our traffic?
We have our own community of incentivised users from all over the world. We do NOT use automated installs/bots ever.
Can you provide country specific downloads?
Yes, we are specialized in country specific app downloads/ranking and we provide services to a geography of your choice.
What payment methods do we accept?
We use the most popular and the easiest payment method- PayPal. You can contact us to discuss alternatives if paypal is not available in your country.
How many keyword installs does it take to get to the top 10?
Normally with simple keywords with not so much of daily traffic, ranking might improve with 200-300 keyword installs from real users. However, if you choose a high traffic volume keyword, we might require a lot more keyword installs to get there. Our ASO manager will advice you after we perform a keyword analysis.
Is there a trial period for your service?
No, unfortunately we don’t provide free trials. You can choose a basic service to test our capabilities.
How are the prices?
You can see our prices here
Will you offer refunds?
Due to the nature of service, we won’t be able to offer refunds for completed campaigns. However, if we cannot fulfill your orders completely even after the specified duration of the campaign, we will refund the partial amount. Our hassle free refund policy is one of the main reasons for our large customer base.
Can we run a direct app install campaign and keyword install app campaign for the same app?
Yes, you can. All you need to do is add the same app in direct apps and keyword apps list for this.
Can you guarantee top 10 ranking as a result of the keyword campaign?
If you choose to buy our guaranteed ranking campaign, we do guarantee the ranking position.
Why are iOS packages higher in price?
We use real downloads from real users only. iOS devices are always premium and are used by people who are also premium. So we need to pay them more to generate iOS downloads.
Can I choose any other country, which is not in the list?
Yes, you can. We have a huge customer base globally. All you need to do is contact our team for this special request.
What if my app is suspended by Google or Apple?
Since we use white hat methods, we have not seen such cases ever. However, we are not responsible, if it happens due to external factors.
How referrals work?
You can share the referral link (Available in account area) with your developer/marketer friends to get free credits for your campaigns. If they register and become a paid member by clicking your referral link, you will get 10% of their total spend as account credits upto 6 months. Please note that you can use this credit for your campaigns only. You cannot withdraw or transfer these credits. Share more and get more!
Why should you purchase services from AppRankPro?
Our app installs are generated by genuine unique users from all over the world and we provide you with real screen shots for each and every installs. All of our services are result oriented and we are the 2nd largest ASO company in the world with 1000s of valuable customers across the globe.
What apps do we accept?
We do only work with the direct app links to both Google Play and iTunes App Store markets. We will not accept any tracking, affiliate, shortened links. Your app should also be free for download and be available worldwide. You may make it available for the app promotion campaign period only.
How can I track your work?
You can see the status and reports in your dashboard
Are these services safe for my App?
100%. It works just like an advertising network. There is nothing illegal in it, and we do not believe in black hat methods or shortcuts.
Is it incentivized traffic?
Yes, it is. We have thousands of incentivized customers who will download/install based on request.
How quickly can I expect results?
This can also vary greatly depending on multiple factors. Some keywords see immediate results and others might take a little longer. We recommend waiting at least 1 week for the app store algorithm to notice the changes and bump up your app.
Can we purchase bigger packages?
Absolutely, Please contact us directly here
Can we run multiple campaigns for the same app?
Yes, you can do one after another. After finishing one campaign you can start another anytime. Please note that multiple campaigns should be the same type. Keyword installs and direct installs cannot be run for the same app.
Keyword installs increase keyword ranking. But why do we need to buy direct installs?
Daily download volume is a key factor in app ranking algorithms. Even if you have done good ASO, your apps may not rank, if the download volume is not upto the mark. Normal install services are aimed for such apps. It can increase category ranking.
Moreover, it can be used along with advertising campaigns (Facebook, Google, Chartboost etc) to supply additional volume. Advertising networks are quite expensive; At AppRank PRO, you get genuine installs at a fraction of the price.
Download count is public data in the Play Store. People won’t bother to download an app with no download count in store. So you can use our direct install packages to generate download volume for your apps to get some credibility.
Moreover, it can be used along with advertising campaigns (Facebook, Google, Chartboost etc) to supply additional volume. Advertising networks are quite expensive; At AppRank PRO, you get genuine installs at a fraction of the price.
Download count is public data in the Play Store. People won’t bother to download an app with no download count in store. So you can use our direct install packages to generate download volume for your apps to get some credibility.
Can you suggest packages for my app considering the keyword volume?
Yes, you can contact our support along with your app URL and targeted keywords. Our ASO experts will guide you through the right package.
The screen shot is wrong. It is not my app. What should I do?
You can report any downloads/ screenshots within 24 hours. You will get another download free, if we approve your claim.
How can we make sure we have got the agreed number of downloads?
You can see original screen shots for each and every download. Also you can cross check the downloads with Play store console, App store console, analytics etc.
What happens, if Google deletes the Ratings, Reviews after Delivery?
Google may delete some or all the ratings, reviews delivered by us. We offer a 30 days guarantee on reviews and ratings provided by us and will offer free refills.